Terms of Service

Who we are and what this covers

CoAlign is a web service for sharing creative work (PDFs and images), collecting comments and decisions from clients and reviewers, and tracking versions (the "Service"). It is provided by Rohan Joshi, a sole proprietor trading as CoAlign, Mumbai, India ("we", "us").

By creating an account, accepting an invitation, opening a review link or paying for a plan, you agree to these terms. If you accept on behalf of a company, you confirm you can bind it. If you do not agree, do not use the Service.

Read the Privacy Policy and the Refund Policy. They form part of this agreement. If your own clients' law requires a data processing agreement from us, email support@coalign.app and we will sign one.

Customers, team members, clients and guests

• Customer: the person or company that creates a workspace and pays for it. The customer is responsible for everyone it invites.
• Team members: people the customer adds to its workspace.
• Clients and reviewers: people the customer invites, directly or by company, to review work. They do not pay and are not our customers, but must follow these terms and the acceptable use rules.
• Guests: people who open a review link. They enter a name to comment. A link can expire or be revoked by the customer.

The customer decides who can see its work and is responsible for having the right to share it. We act on the customer's instructions given through the Service.

Your account

You sign in with a link sent to your email. Keep your email account secure and tell us at once if you think someone else has access. You are responsible for what happens under your account. Give us accurate information and keep it up to date.

You must be at least 18, or the age of majority where you live, and able to enter a contract.

Invite-only beta

CoAlign is in an invite-only beta. Paying for a plan gives you your workspace the same day. During the beta features may change, and we may make improvements that alter how something works. We do not promise a service-level agreement or uninterrupted availability, but we aim for it and will tell you in advance of changes that remove something you rely on.

Your content

You keep all rights to the files, comments and other material you or your invitees put into the Service ("Content"). You give us a limited licence to host, copy, process and display it only as needed to run the Service for you, including generating thumbnails and watermarked page images, sending notification emails and making backups.

You promise that you have the right to upload and share your Content, that it does not infringe anyone's rights, and that sharing it through the Service does not break any law or agreement you are bound by.

We do not look at your Content except where needed to give support you ask for, to keep the Service secure, or where the law requires. Access to files is logged.

Confidential files and their limits

Files are stored privately. Links are short-lived. Confidential files are shown to restricted viewers as watermarked page images with their name or email and the time. A watermark discourages and helps trace leaks. It cannot stop a screenshot or a photo of a screen. You are responsible for choosing who may see a file.

Acceptable use

You and the people you invite must not:

• break the law, or upload anything illegal, including content that sexually exploits children, or that infringes copyright or other rights;
• upload malware, or try to disrupt, probe or overload the Service or other people's use of it;
• try to access another customer's workspace or data, or go around access controls, watermarks, rate limits or authentication;
• scrape or copy the Service at scale, or use it to send spam or mass unsolicited messages;
• resell or sublicense the Service, or use it to build a competing product;
• use the Service to collect personal data of people without a lawful reason, or for surveillance.

We may remove content or suspend access that breaks these rules. Where we can, we will warn you first.

Plans, payment and taxes

Plans and prices are shown on our website. All prices are in US dollars and exclude tax. Tax is calculated and added at checkout.

Reseller. Our order process is conducted by our online reseller Dodo Payments, which is the Merchant of Record for all our orders. Dodo Payments sells the subscription to you, takes payment, handles tax and invoicing, and answers payment queries. The Service itself is licensed to you by us. Dodo Payments's Buyer Terms apply to your purchase.

Subscriptions renew automatically each month or year until you cancel. You agree to be charged on each renewal date using the payment method you gave. For yearly plans we email you 2 days before renewal.

Cancelling. You can cancel at any time from the customer portal link in your payment emails, or by emailing support@coalign.app. Cancellation takes effect at the end of the period you have paid for, and you keep access until then.

Refunds. There is a 7-day money-back guarantee on your first payment. See the Refund Policy. Apart from that, and apart from rights you have by law, payments for a period already started are not refundable.

Price changes. If we change the price of a plan, existing subscriptions keep their current price until the end of the paid period. We will give you at least 30 days' notice of any change that applies to your next renewal, and you can cancel before it takes effect.

Founding offer. Customers who join during the founding offer pay the founding price. While their subscription stays continuously active, the founding price continues to apply to that plan. If they cancel and later return, the then-current price applies.

If a payment fails we will tell you and try again. If it still fails we may restrict the workspace to read-only until it is paid.

Ending the agreement, and your data afterwards

You can stop using the Service at any time. We can end or suspend your access if you materially break these terms and do not fix it within a reasonable time after we tell you, or immediately if needed to protect the Service, other customers or to follow the law.

After you cancel or your subscription ends, your workspace stays available read-only for 30 days so you can download your files and comments. After that we delete the workspace and its files from our systems, and from backups as they rotate out. Some records, such as invoices and the audit trail of payments, are kept for as long as the law requires.

Our rights

We own the Service, its software, design and brand. We give you a non-exclusive, non-transferable, revocable right to use it for your own business under these terms. If you give us feedback, we may use it without obligation to you.

Warranty

We provide the Service with reasonable care and skill. Except as stated here, and to the fullest extent the law allows, the Service is provided "as is" and we give no other warranties, including fitness for a particular purpose or that it will be error-free. These terms do not remove rights you have under mandatory consumer law.

Liability

Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

Subject to that, we are not liable for indirect or consequential loss, lost profit, lost revenue or loss of goodwill. Our total liability for all claims arising from the Service in any 12-month period is limited to the amount you paid for the Service in the 12 months before the event giving rise to the claim.

You are responsible for your Content and for the actions of those you invite. You will cover our reasonable losses arising from a third-party claim that your Content, or your use of the Service in breach of these terms, infringes their rights or breaks the law.

Governing law, changes and contact

These terms are governed by the laws of India, with the courts of Mumbai having jurisdiction. This does not remove any consumer protection that applies to you where you live.

We may update these terms. We will email the account owner at least 30 days before a material change takes effect. If you continue to use the Service after that date, you accept the change; if you do not agree, you can cancel before then.

Questions, notices and legal requests: support@coalign.app. Updated 7 November 2026.